Your personal Member Advice Consultants

AvSuper’s Member Advice Consultants are qualified financial planners able to assist you with specific personal advice needs related to AvSuper. No more referrals to external financial planners for simple advice matters!

Our consultants will meet with all members looking for AvSuper advice, either in person or by phone. Generally face-to-face appointments will be in our Canberra office, but we will also let you know when our consultants visit other places from time to time.

Our main concern is to help you make the right decisions about AvSuper for your personal circumstances – AvSuper consultants do not receive any commissions or other inducements about the advice they provides, so you can be confident that the advice takes into account YOUR best interests, not a product sales target.

Income stream advice for AvSuper members

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Member Advice Solution

If you're wondering:

Should I be making additional contributions to save for my retirement and how much should I be contributing?
Would I be better contributing via salary sacrifice or post-tax?
Which investment choice is right for me?
Do I have enough insurance through super?
How do I access my super in retirement as an income stream (pension)?

Well AvSuper's Member Advice Solution might be just what you need to help your super take off!

You told us you wanted easy, personalised financial advice solutions - from people who know you and know your super arrangements with AvSuper.

Now AvSuper members can access free personal advice - that takes into account your personal circumstances and risk profile - about the various options available to you through your AvSuper account. Just call us!

What does it cost?

Nothing! All members can access this service at no additional cost up to three times a year. Subsequent requests will incur a nominal charge, but we'll tell you before hand if this applies to you.

How will I get the advice?

After chatting to you and collecting all relevant information, our Member Advice Consultant will analyse your situation and prepare a written statement of advice (SOA) outlining the options which we think best suit you. It's a good idea to have financial information with you at the appointment (read our fact sheet for what information may be required).

What advice can I get?

Our consultants can help you understand and make decisions about your AvSuper membership. Read some common questions answered by our advice consultants for ideas on how we can help you.

Note that our advice is limited to your AvSuper membership and will not compare AvSuper with other providers.

What about if I’m thinking of retiring?

Broadly, when you retire (completely or by reducing working hours) you can leave your money in super, withdraw it all or access an income stream – or a combination of these. With tax and Centrelink implications, this can be a complex decision.

An AvSuper Advice Consultant can help you understand your options and provide you with advice that best suits your retirement needs.

How do I get started?

Call AvSuper on 1800 805 088 or email us to make an appointment with our Member Advice Consultants.

Alternatively, use AvSuper Calculator to see how much super you may get, and the potential impact of making some changes to your AvSuper account.